OUR QUALITY POLICY
Fundamental Principals and Commitments of
Burtom Health Group
- We are aware that the customer/patient satisfaction is the utmost target of the company.
- Determining the expectations of the customers/patientsfrom our services correctly and challenging to offer them better service is our main objective.
- We believe in that the customer/patient satisfaction is possible only through the satisfaction of the employees. We all adopt the values of mutual confidence, accuracy and constructive approach.
- We share the dynamic and innovative approach as ateam. We pay attention to the education and development of our employees.
- Each of us is aware of one’s target destination. We carry the responsibility of achieving these targets as the whole team within the scope of our management strategies.
- We ensure the collaboration of the employees and the customers by maintaining an effective and constructive communication environment.
- We believe in the importance of mutual confidence and responsibility in the continuity of our commercial relations.
- For a healthy development, we challenge for benefiting from the entire technological channels.
- We constantly improve our service quality standards by using the most up to date and most developed methods.
- We develop methods and practices to minimize the chance of faults in all processes.
- We keep all processes under control for being able to offer the perfect service to the customers/patients.
- We comply with the requirements of the quality management system and improve its efficiency constantly.